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FAQs

Shade Cards & Samples

How do I request a shade card?

To request a complimentary shade card, please email info@shepleyyarns.com with your company contact details as well as an estimation of order quantities, or fill out our online form here. A member of our team will be in touch to answer any questions you may have.

Can I order sample cones?

If you would like some sample cones before placing your order, these are available to order with a small surcharge. Please contact sales@shepleyyarns.com with shades and quantities.

When will I receive my sample cones?

We run a stock service allowing us to dispatch any sample cones the same day. These are sent via reliable couriers that we have used for a number of years.

 

Ordering

What is the MOQ?

Minimum order quantity is 20kg per shade. Surcharges apply for small order weights.

How do I place an order?

To place an order, please contact sales@shepleyyarns.com.

 

Our Wool

Why should I choose to use pure wool?

Our main raw material is wool, it is 100% natural, and from non-mulesed flocks. It’s a renewable resource, by consuming a simple blend of water, air, sunshine and grass, sheep produce a fleece, this is removed in the spring every year, enabling the sheep to stay cool and comfortable during the warm summer months. Wool is fully biodegradable decomposing in a matter of years, but more importantly wool fibres are strong and durable perfect for recycling.

 

What sheep does Shepley Yarns wool come from?

All of the wool used in our Pennine collection is British Wool Board Accredited and originates from Suffolk and Jacob sheep.

The Merino wool used in our Mariola collection is sourced primarily from Uruguayan and Chilean hillsides. The Merino is a breed of domestic sheep that produces high quality, lightweight, soft wool. 

 

All of our wool comes from non-mulesed flocks.

 

Sustainability

What steps are you taking to reduce your environmental impact?

We are proud of our track record as an environmentally friendly company and operate a policy of continuous improvement and development. We have a positive attitude towards developing the business in a sustainable way, whilst providing a first-class product with excellent service and quality.

For more information about sustainability at Shepley Yarns, click here.

 

If we haven’t answered your question above, please don’t hesitate to contact us.

Tel: +44 (0) 1457 879400                   Email: sales@shepleyyarns.com